Responsible Gaming
Gaming Should Be Entertainment
At Ashby Gate, we believe that online gaming should be enjoyable entertainment only. Pokies and casino games are games of chance and should never be viewed as a way to earn money or solve financial problems. The house always has a mathematical advantage, and outcomes are determined by random chance.
Please gamble responsibly and within your means. Set a budget you can afford to lose and stick to it.
Age Verification
In Australia, you must be 18 years of age or older to participate in online gambling and pokies. We are committed to preventing underage gambling and verify the age of all users. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling more to try to win back lost money
- Hiding your gambling activities or lying about the time and money spent
- Gambling with money needed for essential expenses (rent, bills, food)
- Experiencing mood swings or irritability when unable to gamble
- Unable to control or reduce the amount you gamble
- Borrowing money or going into debt to fund gambling
- Neglecting family, work, or other important responsibilities
- Feeling anxious or depressed without gambling
- Increasing the stakes to achieve the same level of excitement
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Ashby Gate provides tools to help you gamble responsibly:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
- Loss Limits: Control your losses by setting a maximum loss threshold
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Time-Out: Take a break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from our site if you feel you cannot control your gambling
We encourage you to use these tools to maintain control over your gaming activities.
Support & Help Resources for Australia
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
Australia
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Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling service available 24/7 via web chat, email, and phone
Additional International Resources
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United Kingdom - GamCare
Website: www.gamcare.org.uk -
United Kingdom - GamStop (Self-Exclusion Scheme)
Website: www.gamstop.co.uk -
Canada - Responsible Gambling Council
Website: www.responsiblegambling.org -
United States - National Council on Problem Gambling
Website: www.ncpgambling.org
If You Need Help
If you are struggling with problem gambling, please reach out for help today. There is no shame in seeking support, and help is available.
Contact Gambling Help Online for confidential counselling and support services available in Australia.
Remember: Gambling should be fun and entertaining. If it stops being enjoyable, it's time to seek help.